Candle Care

These are a few tips & tricks to improve your experience with Wildbug Company Candles and ensure that you receive the best and longest burn.


Having trouble lighting your wooden wick or keeping it lit?

The number one cause for this is usually an untrimmed wick. Before burning your candle for the first time, we recommend trimming the wick to 1/4" if it is not already that length. If the wick is too long, the flame will be too tall and it may result in melting an unsubstantial amount of wax to maintain that flame. If the issue is occurring after the first burn, it can be resolved by pinching off the charred portion of the wick. You do not need any special, expensive tools to do this; your fingers will do the job. If you are still experiencing trouble, please reach out to us! 


Your candle has a memory.

We know that sounds crazy right? How can a candle have a memory? But, it's true. The first burn is extremely important to ensure that you get the best use out of your candle. Please be sure to allow the wax to completely melt to the edges of the vessel before extinguishing the flame. This first burn will set the tone for how your candle will burn the rest of the time. Letting the wax melt to the edges will help to avoid tunneling and  wax sticking to the walls of the vessel. 


Do not burn your candle longer than 3-4 hours.

We understand the temptation to leave your wonderful smelling candle burning all day long. But, we do not recommend it. To ensure your candle lasts the longest time, (which is over 50+ hours), do not burn for longer than 4 hours at once. If you decide to burn longer than 4 hours, the overall burn time may be shorter than we promised.



Trimming the wick of your candle is very necessary. Trim the wick to 1/4-1/8" before each burn. You can purchase a wick trimmer, use scissors, or simply use your fingers to pinch the excess wick off. Trimming the wick helps to reduce the amount of soot that can be released from the candle, helps the candle to burn evenly, and prolongs the life of the candle.


Burn in a safe space.

You probably know the drill for burning candles by now. Keep the open flame away from draperies, furniture, children, pets, drafts, etc. to prevent accidents from happening. Burn your candle on a heat resistant surface. Do not leave your candle unattended. 


Stop burning your candle when 1/4" wax remains at the bottom. If you continue burning past this point, the flame will begin to heat the candle vessel itself which may result in damage to the surface it is resting on. 


Most importantly.... enjoy!